Returns & Exchanges

At Elizabeth Arden, your satisfaction is our priority. If you are not completely satisfied with your purchase, you may return any unopened or gently used products within 30 days of delivery for a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to begin the process and select the items you wish to send back.

• 2.
  Print Your Label

  Download and print the prepaid UPS shipping label provided by our system, ensuring that all previous shipping labels on the box are covered or removed.

• 3.
  Pack Securely

  Place the items in their original packaging or a sturdy box, including any promotional gifts or samples if required for a full refund.

• 4.
  Ship and Track

  Drop off your package at any authorized UPS location and keep your tracking number handy to monitor the status of your return to our warehouse.